Privacy Policy

Effective Date: January 1, 2025

Introduction

Welcome to climategrief.support. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following personal information from you:

• Name
• Email Address

• Payment information (if registering for events and programs)

We do not collect any sensitive data, such as mental health information.

Purpose of Data Collection

We collect your personal data for the following purposes:

• To provide and deliver the services you request.
• To communicate with you, including sending newsletters and marketing materials.
• To improve our website and user experience through analytics.

Data Sharing

We may share your data with the following third-party services:

• Namecheap (website hosting and domain management)
• Mailerlite (email marketing and communication)
• Google Analytics (website analytics)
• Hotjar (user experience analytics)

These third parties are bound by data protection agreements to ensure the security of your information.

Data Storage and Retention

Your personal data is stored securely on cloud servers provided by our trusted partners. We retain your data:

• For as long as legally required.
• Until you request its deletion, except for purchase information that must be retained for tax compliance.

Your Rights

Under the GDPR, you have the following rights:

• Access: Request access to your personal data.
• Correction: Request corrections to your personal data.
• Deletion: Request deletion of your data, except where retention is legally required.
• Objection: Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at hello [at] climategrief.support.

Consent Management

We use opt-in methods to collect your consent, such as:

• Checkboxes on forms.
• Banners notifying you of data collection practices.

You can withdraw your consent at any time by contacting us.

Data Security

We employ the following security measures to protect your data:

• Encryption for data in transit and at rest.
• Two-factor authentication for access to administrative systems.

Minors

Our website is intended for individuals aged 16 and older. We do not knowingly collect data from minors. If you believe a minor has provided us with personal data, please contact us, and we will take steps to delete it.

Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Website performance and functionality.
• Analytics to improve our services.

For more details, please review our Cookie Policy.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can reach us at:

• Email: hello [at] climategrief.support
• Address: 13236 N 7th Street Suite 4 #517 Phoenix, AZ 85022

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Thank you for trusting climategrief.support with your personal information.